FAQ

❓ Frequently Asked Questions

Here’s everything you might want to know before or after making your purchase at Saaj Sanskruti Creations.

🌸 What kind of materials do you use to make your jewellery?

Our jewellery is crafted using carefully selected materials such as beads, threads, fabric, stones, and kundan-inspired details. Every element is chosen to create pieces that are lightweight, elegant, and full of handmade charm.

💫 Is all your jewellery made by hand?

Absolutely! Each design is handcrafted with patience and care. Since every piece is made by hand, no two items are ever exactly alike — making your jewellery truly special.

🧼 How should I look after my jewellery?

To keep your jewellery looking beautiful for a long time:

1. Avoid direct contact with water, perfumes, or chemicals
2. Store it in a soft pouch or dry place when not in use
3. Wipe it gently with a dry, soft cloth if needed
4. A little care goes a long way in preserving your handmade pieces.

🎨 Can I request a custom jewellery piece?

Yes, we welcome custom orders! If you have a particular design in mind or need something unique for a special occasion, feel free to contact us. We’d love to create a piece that’s just right for you.

🔁 What if I’m not happy with my purchase?

We hope you love every piece, but if something’s not quite right, you can return it within 14 days of receiving your order. The item must be unused and in original condition. For more details, check out our Return Policy.

🚚 How long does it take to get my order?

Orders are usually processed and dispatched within 3–5 business days. Delivery time depends on your location. Once shipped, we’ll send you a tracking number so you can follow your order's journey.

🌍 Do you deliver outside India as well?

Yes, we do! We ship internationally and are delighted to bring our creations to customers across the globe. Please note that customs duties and shipping charges may vary by country.

📩 What’s the best way to reach you?

You can contact us anytime through our Contact Us page or by emailing us at saajsanskruti.creations@gmail.com We’re always happy to assist with queries, orders, or custom requests.

📰 How can I stay informed about new collections or special offers?

Just sign up for our newsletter on the website! We’ll send you occasional updates about new arrivals, exclusive offers, and seasonal launches — no spam, just beauty.

🌿 Are your jewellery pieces safe for sensitive skin?

We use soft and skin-friendly materials, especially in our fabric and thread-based designs. If you have specific sensitivities, you can reach out to us, and we’ll gladly guide you to the best options.

Still have a question? Just get in touch — we’re always here to help!

Thank you for choosing Saaj Sanskruti Creations — jewellery made with love, rooted in tradition.